# Contact your donors personally

Did you know you can personally contact your previous donors? \
Good news — you absolutely can! 💚

{% hint style="success" %}
The platform allows you to: 

* Send **personalized thank-you emails** when someone makes a donation
* Share **updates or newsletters** about your latest activities
* Announce new campaigns or future plans
* Show donors what you’ve achieved thanks to their support

Keeping your supporters informed strengthens your community and increases long-term support.
{% endhint %}

\
 **OPTION 1: SEND A GENERAL UPDATE TO ALL SUPPORTERS 🌝**

1. Go to your **Dashboard**
2. Click on **Updates**
3. Select **Create Update** (top right corner)
4. Write your message — you can include **links, images, and videos**
5. Choose:
   * Who should be notified
   * Whether the update should be published publicly on your profile or not

Once published, all selected contributors will receive your message by email.\
 

<figure><img src="/files/05EDgqn0Q8wXW2YGyIzQ" alt=""><figcaption></figcaption></figure>

**OPTION 2: CREATE PERSONALIZED THANK-YOU EMAILS 🐬**\
When someone donates, they automatically receive a standard thank-you email — but you can fully customize this message!\
&#x20;

1. Go to **Dashboard → Settings → Custom Emails**
2. Write your personalized message (you can also add images)
3. Save your changes

\
From then on, your custom message will automatically be sent to every new donor who contributes through the platform.<br>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.allforclimate.earth/services/level-up-your-collective-extra-features/contact-your-donors-personally.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.