🦭Contact your donors personally

Did you know you can personally contact your previous donors? Good news — you absolutely can! 💚

The platform allows you to:

• Send personalized thank-you emails when someone makes a donation

• Share updates or newsletters about your latest activities

• Announce new campaigns or future plans

• Show donors what you’ve achieved thanks to their support

Keeping your supporters informed strengthens your community and increases long-term support.

OPTION 1: SEND A GENERAL UPDATE TO ALL SUPPORTERS 🌝

1. Go to your Dashboard

2. Click on Updates

3. Select Create Update (top right corner)

4. Write your message — you can include links, images, and videos

5. Choose:

   • Who should be notified

   • Whether the update should be published publicly on your profile or not

Once published, all selected contributors will receive your message by email.

OPTION 2: CREATE PERSONALIZED THANK-YOU EMAILS 🐬 When someone donates, they automatically receive a standard thank-you email — but you can fully customize this message!

1. Go to Dashboard → Settings → Custom Emails

2. Write your personalized message (you can also add images)

3. Save your changes

From then on, your custom message will automatically be sent to every new donor who contributes through the platform.