# Contact your donors personally

Did you know you can personally contact your previous donors? \
Good news — you absolutely can! 💚

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The platform allows you to: 

* Send **personalized thank-you emails** when someone makes a donation
* Share **updates or newsletters** about your latest activities
* Announce new campaigns or future plans
* Show donors what you’ve achieved thanks to their support

Keeping your supporters informed strengthens your community and increases long-term support.
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 **OPTION 1: SEND A GENERAL UPDATE TO ALL SUPPORTERS 🌝**

1. Go to your **Dashboard**
2. Click on **Updates**
3. Select **Create Update** (top right corner)
4. Write your message — you can include **links, images, and videos**
5. Choose:
   * Who should be notified
   * Whether the update should be published publicly on your profile or not

Once published, all selected contributors will receive your message by email.\
 

<figure><img src="https://215776803-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LyUeVe8jLnvP3xxLMBQ%2Fuploads%2F5kdcnG6hq3W71ucoRZUc%2Fimage.png?alt=media&#x26;token=f8b7202a-0069-4469-92e0-2f9f917736f3" alt=""><figcaption></figcaption></figure>

**OPTION 2: CREATE PERSONALIZED THANK-YOU EMAILS 🐬**\
When someone donates, they automatically receive a standard thank-you email — but you can fully customize this message!\
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1. Go to **Dashboard → Settings → Custom Emails**
2. Write your personalized message (you can also add images)
3. Save your changes

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From then on, your custom message will automatically be sent to every new donor who contributes through the platform.<br>