> For the complete documentation index, see [llms.txt](https://docs.allforclimate.earth/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.allforclimate.earth/services/level-up-your-collective-extra-features/contact-your-donors-personally.md).
# Contact your donors personally
Did you know you can personally contact your previous donors? \
Good news — you absolutely can! 💚
{% hint style="success" %}
The platform allows you to:
* Send **personalized thank-you emails** when someone makes a donation
* Share **updates or newsletters** about your latest activities
* Announce new campaigns or future plans
* Show donors what you’ve achieved thanks to their support
Keeping your supporters informed strengthens your community and increases long-term support.
{% endhint %}
\
**OPTION 1: SEND A GENERAL UPDATE TO ALL SUPPORTERS 🌝**
1. Go to your **Dashboard**
2. Click on **Updates**
3. Select **Create Update** (top right corner)
4. Write your message — you can include **links, images, and videos**
5. Choose:
* Who should be notified
* Whether the update should be published publicly on your profile or not
Once published, all selected contributors will receive your message by email.\
**OPTION 2: CREATE PERSONALIZED THANK-YOU EMAILS 🐬**\
When someone donates, they automatically receive a standard thank-you email — but you can fully customize this message!\
1. Go to **Dashboard → Settings → Custom Emails**
2. Write your personalized message (you can also add images)
3. Save your changes
\
From then on, your custom message will automatically be sent to every new donor who contributes through the platform.
---
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